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VPN defaults to using dial-up connection with non-existent modem (Network Steve Forum)
VPN defaults to using dial-up connection with non-existent modem
I use a Dell laptop computer with Vista Business for work. I have been connection using a VPN connection that, up until a month ago, worked fine. I connected through our wireless internet connection at home.Out of the blue, it stopped working. I decided to delete the connection and start over. Connect to a NetworkConnect to a workplace Use my Internet connection I then type the internet address, username and password (all verified by my administrator)I then get a message saying the wizard cannot connect. I set up the connection anyway. Under properties, I see that it is trying to connect via a non-existent modem (despite telling it to connect via my internet connection). There is no way to change this option, it automatically defaults to this. Therefore, I cannot connect to my workplace.I've seen this issue pop up on a few forums, but haven't seen the solution. Any ideas?
February 2nd, 2010 12:23am

Hi rcsmith09, Thanks for using Microsoft Answers! I'm moving your thread to the Windows Vista Networking forums in the TechNet community. They'll be able to better assist you there.Cody C Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.
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February 3rd, 2010 12:03am

Hi Cody, I'm having the same issue, but it looks like you sent rc's thread into the abyss as nothing comes back if I search the Windows Vista Networking forums using his original tag. Can you shoot me a link the the solution, please? Thanks, Wayne
July 7th, 2010 4:57pm

I had this same issue, and I solved it by determining that I had an outdated credssp.dll file (I was occasionally receiving an error relating to that file). I applied the hotfix recommended in Knowledgebase article 2203302, and then recreated the connection. I have had no problems since. I know your post is old (almost a year at the time I'm posting this), but I'm really posting this answer so other people can try out my solution and see if it works for them. I found it on my own. Oh, and I'm using Windows 7... you're on Vista, but I would bet it's a related issue, considering the hotfix covers both vista and 7.
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January 8th, 2011 10:20pm

I had the same problem with Windows 7 - I tried every solution under the sun to fix this including driver updates, network card re-installs, service packs, reverting to a previous restore point, etc. to no avail. I'll bet I spent 4 days trying to fix this. In the end, I removed all of my network adapters via the Device Manager & ran the "Windows Update" repair from the Windows 7 installation disk, which fixed my problem. It sounds drastic but left all of my documents & programs working just fine and only took about 5 hours total. It will save you lots of time to let that run overnight or on a weekend.
February 7th, 2011 8:21am


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