i use windows 8.1 whenever i try to sign into my laptop this error shows up " your pc is offline. Please sign in with the last password used on this P C. " I recently switched from my local account to microsoft account. my passwords for local and microsoft account are different I tried entering both the passwords but it still shows the same error.

Hello,

You need to make sure that system is connected to network while you're signing in. Plus you need to use Microsoft account password, since you've switched to Microsoft account already.

Hope this helps, Good luck :)

Hi Himanshu

In addition to what K.A suggested, we wonder if you changed your password recently.

If you dont sync your password online, when you logon your computer, Windows 8 would still require the cached credential for authentication. If so, please try your old password to check.

Regards

D. Wu

i just want to add 2 more

try to disable your WIFI and try to connect using your local account or Microsoft Account

You can also try your Microsoft account login at another online PC to make sure there is no issue with Account or internet connection

Refresh PC will be last option

Yes, I suspect you used the wrong password

• Edited by britishdhez 5 hours 47 minutes ago

i just want to add 2 more

try to disable your WIFI and try to connect using your local account or Microsoft Account

You can also try your Microsoft account login at another online PC to make sure there is no issue with Account or internet connection

Refresh PC will be last option

Yes, I suspect you used the wrong password

• Edited by britishdhez Thursday, February 26, 2015 5:58 AM