hello

I have one user on lync 2010 wth the new lync client that has 2 "you were added as a delegate for"

she does not have access to the 2 users mailbox on exchange 2010. and we dont have enterprise voice on lync.

but she has the phone keypad icon next to the conversation icon. i dont.

her setting under the admin console are set like my other users.

thank you

Hi

Try to use SEFAUtil form Lync Reskit tools to check if any delegates are added to particular user try to delete using this tool.

http://blogs.technet.com/b/meacoex/archive/2011/04/23/configure-simultaneous-ring-delegate-ringing-and-call-forwarding-settings-on-behalf-of-a-lync-server-2010-user.aspx

Try to check if the user is enterprise Vocie enabled to that particular user.

If not try Uninstalling the Lync Client and delete the Registry Cache.

tried the same users accoount on a different pc same issue.

also tried reinstalling too.

disabling the telephony setting under the admin console now it has pc to pc only.

When user A add user B as delegate, then in main window of user B, you can see the notification you were added as a delegate for. Then B can answer the call on the behalf of A when A is away.

The user has phone keypad as she is enabled for enterprise voice.

If you don use delegates you can also disable or create a new policy for the user:

 In Lync Management Shell run

set-csvoicepolicy -enableDelegation $false 

set-csclientpolicy -EnableExchangeDelegateSync $false

Please check also:

removed-as-a-delegate 

the phone key icon did not appear on the second machine and after the reinstall.

she does have the group under lync "People i manage calls for"

i dont have the enabledelegation field.

The phone panel is related with registry key HKEY_CURRENT_USER\Software\Microsoft\Communicator\OCTelephonyMode.

When the first a PC-to-PC only Lync user sign in, the value of OCTelephonyMode is 0. The use wont see the phone pane.

If an enterprise voice Lync user sign in with the same client, the value of OCTelephonyMode will change to 1. Then you sign in with the PC-to-PC Lync user again, the value of OCTelephonyMode wont change to 0 until reboot of the computer. Then you will find the phone panel for PC-to-PC only Lync user.