I have the recording woxter and bought it about 6 months ago, it works perfectly and I have many files and films on it. Yesterday it stopped recording . I can play all the files perfectly but it will no longer record from the tv and now when I connect it to my pc, it is recognised for about 30 seconds then disapears. I dont want to format and risk losing all my films, Is there anything I can do??Thanks in advanceJen

Hi, Please connect it to another computer and see how it works. Considering this issue occurs on the specific device and we have limited resources about this, it is recommended that you contact WOXTER for help since they are familiar to their products. This should be an efficient way. Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Hope the issue will be resolved soon. Thanks. Nicholas Li - MSFT