Hello Everybody I have a problem with the startup of my windows 7. everytime i switch on my computer i get the error message 'winqnn32.rom module has failed to startup and cannot be found' or something like that. i have tried to troubleshoot and do a system restore, when i do a system restore my computer says that the restore has not been successful and asks if i want to try again. Now i have tried several times with the system restore and have not got anywhere. I am running a Packard Bell Nvidia graphics card - geoforce gt220 Intel quad core processor i really have no idea as to what it could be. PLEASE HELP thank you. enigma_ash

Hi, I would like to confirm if the winqnn32.rom is the exact file name. To troubleshoot this issue, I suggest testing it in Clean Boot mode first. In addition, if any security program is installed, please perform a full scan.Vivian Xing - MSFT