windows xp home networking issue
i have 2 pc's. pc1 is a gateway desktop. pc2 is a dell laptop. both pc's have windows xp home installed and both are current with all microsoft updates. both computers are connected to a linksys router and a timewarner cable modem.from the desktop, i can copy folders or files to the laptop without any problems. however everytime i try to copy files from the laptop to the desktop, i get the following message on the laptop:\\Destop\pc is Not accessible. You might not have permission to use this network resource.contact the admiinistrator of this server to find out if you have access permissions.not enough server storage is availbale to process this command.i have spoken to timewarner, linksys and webroot (antivirus software) about the problem and each says it is NOT caused by them.i might mention that this networking situation use to work perfect when i had a windows 98 se pc and a toshiba laptop. any help would be greatly appreciated.1 person needs an answerI do too
June 9th, 2010 8:16pm

The issue is probably caused by a misconfigured firewall or two firewalls running simultaneously. In addition, the "not enough server storage.." error is most often connected with Norton Antivirus. So my guess is that you have some Norton product or other security program with a misconfigured firewall component and/or are also running Windows Firewall at the same time.Information on the "not enough server storage" error from Ron Lowe:This error indicates that you are falling foul of the IRPStackSize bug. The problem is on the machine you are attempting to connect to, not the machine where you see the error message. On the computer you are attempting to connect to, check the event viewer for an event ID 2011.Usual fix : You need to fix a parameter called IRPStackSizeOn the computer you are attempting to connect to, Set the IRPStackSize back to the default (15 ). Perform the following steps: 1. Start regedit. 2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters. 3. Double-click IRPStackSize (or if this registry setting doesn't exist, create it with type DWORD and ensure the case is correct). 4. Change the base to decimal, set the value to 15, and click OK. 5. Reboot the computer.Norton AV is usual suspect for breaking it. There's a KB article about this, too:Antivirus Software May Cause Event ID 2011 (Q177078) - http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078MS-MVP - Elephant Boy Computers - Don't Panic!
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June 9th, 2010 9:26pm

thank you for answering.i do NOT have anything Norton on either pc, but i do have a program called acronis.i did a search for norton and it came back with 3 items as follows:norton_antivirus c:\Program Files\Common\Acronis\BackupScriptsnorton_firewall_2007 same foldernorton_internet_security same folderi use webroot antivirus/spyware sweeper nowa few days ago i was using bitdefender (purchased version)the only firewall that is currently in use is microsoft's firewallbitdefender had a firefall, but it was removed when i removed the program.now only the windows firewall shows up.i will respond back after making the regedit change and trying the copy again.
June 10th, 2010 4:26am

i made the change using regedit last night on the desktop pc.i hooked up the laptop and tried to connect the laptop to the desktop and got the same message.\\Desktop\pc is Not accessible. You might not have permission to use this network resource.contact the admiinistrator of this server to find out if you have access permissions.not enough server storage is availbale to process this command.
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June 10th, 2010 4:22pm

Then you still have firewall issues. You apparently had Norton AV and/or Norton IS. Use the Norton removal tool.http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039Uninstall all the Webroot products. Make sure BitDefender is uninstalled. Check on their website to see if they have a removal tool and if they do, use it. Do all of this on the desktop since that is the computer that has the problem.If that still doesn't work, you may need to increase the IRPStackSize value. Do this one digit at a time; i.e., start with 16 and test. Then try 17 and test, etc. This registry editing is to be done on the computer with which you have the problem (the desktop), not the computer on which you see the message. You may have understood that but I wanted to make sure this was clear. MS-MVP - Elephant Boy Computers - Don't Panic!
June 10th, 2010 6:47pm

i used acronis this morning to restore windows xp home back to jan 2010, after i had done a total fresh install of windows.there had been NO antivirus software of any type installed at that time. although i have not installed any norton products on the gateway desktop pc, i still ran the norton removal tool.bitdefender was totally removed.webroot was totally removed.i did not do the irpstacksize.without any antivirus program installed, i was able to copy files from the laptop to the desktop and from the desktop to the laptop.no error messages or problems. it worked like a champ.i emailed webroot tech support to make them aware of this and i am waiting for type of response.so now i am convinced that any antivirus software that i would install on the desktop pc will for whatever reason prevent me from copying files or folders from the laptop to the desktop. any other suggestions?
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June 10th, 2010 11:05pm

Your conclusion is erroneous. Every Windows machine I have ever worked on and all of my Windows machines going back to Windows 9x have each had an antivirus program and a firewall installed and have networked perfectly. You cannot put a Windows machine on the Internet without a firewall and an antivirus. I don't recommend Webroot products because I think they are bloated, ineffective, and problematic. I recommend NOD32 (commercial) or Avast Free for antivirus protection and the built-in Windows Firewall. Unless other factors are involved, you will not have a problem sharing files/printers across your LAN.MS-MVP - Elephant Boy Computers - Don't Panic!
June 11th, 2010 12:34am

Your conclusion is erroneous. Every Windows machine I have ever worked on and all of my Windows machines going back to Windows 9x have each had an antivirus program and a firewall installed and have networked perfectly. You cannot put a Windows machine on the Internet without a firewall and an antivirus. I don't recommend Webroot products because I think they are bloated, ineffective, and problematic. I recommend NOD32 (commercial) or Avast Free for antivirus protection and the built-in Windows Firewall. Unless other factors are involved, you will not have a problem sharing files/printers across your LAN.MS-MVP - Elephant Boy Computers - Don't Panic!+1Depending on habits and personal needs, there are few ways to deal with Security, and they usually follow the principles as described above.First level is to always use Cable/DSL Router with Broadband connection even if the Network is comprised of one computer. The Router's NAT Firewall & SPI provides the first level of protection, it does the ISP authentication, and keeps the connection alive.I usually disable Windows native Firewall. Vista and Win 7 Firewall are very good, however I prefer a firewall that can be configured to provide more Visual feedback during Internet/Network activities.I usually use this free, small and minimally intrusive (the download is only 10MB. Active processes in RAM use about 14MB).http://www.pctools.com/firewall/Add to this Microsoft Security Essentials as AV and Antispyware.http://www.microsoft.com/security_essentials/It all working smooth, and safe on both Cable Internet and DSL, and it does not add any cost to maintaining very good Internet/Network security.I configured many installations as the above many of them on Giga LAN, and it works very well.Most new computers come with Trials of Security software. Many people do not realize that just disabling the trial (and sometimes even uninstalling them) might leave running processes that intercept the LAN traffic and might impede the Files Sharing.It easy to check if a process is left behind.Download this free utility from Microsoft. Run the exe file (no need to install).http://technet.microsoft.com/en-us/sysinternals/bb896653.aspxPull down the View menu click on the Select Column in the process image check the company name and whatever else info you would like to see.The screen will show all the running processing and the name of the company that for the generating software.http://www.ezlan.net/Win7/process_explorer.jpgAs you can see in this screen shot the PC Tools Firewall main process.If there are processes from other Security software that are Not use you have to find the Services or the startup file that generate the process and get rid of it. Jack, MVP-Networking. EZLAN.NET
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June 11th, 2010 3:33am

i downloaded the microsoft utility and checked it very carefully. only webroot was present. no other antivirus programs.copying files does not work.i removed webroot again and the copying of files worked perfect from the laptop to the desktop and vice versa.i uninstalled webroot.i downloaded and installed the microsoft security essentials. after installation, i tried to copy files from the laptop to the desktop and got the exact same error message as before.the microsoft firewall is the only firewall that is installed and active.so it makes no difference which antivrus program i try, it creates the same problem.this is becoming very annoying to say the least.
June 11th, 2010 11:32pm

HiTry to reset the Network system by following this process.http://www.ezlan.net/clean.html#refreshnet Jack, MVP-Networking. EZLAN.NET
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June 12th, 2010 1:03am

the reset did nothing. i still have the same problem with any antivirus software installed on the gateway desktop.
June 12th, 2010 9:37pm

I had a problem with networking and file sharing between XP Home and Pro. Turns out the problem goes away if you DON'T LOAD THE CRITICAL UPDATES. I'm in the process now of trying to discover which updates screw up networking.
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November 20th, 2010 10:40am

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