Hi, I would suggest you to try the following steps: Step 1: Check Windows Update history for any pending update 1. Click Start button > type in Windows Update In the search box and press enter 2. Click on View Update History on the left pane 3. Check for any pending updates or unsuccessful updates 4. Starting from the most recent dates, find an update for Windows that has failed to install, and then double-click the update to view more information. 5. Updates that have failed to install will display Failed under the Status column. Step 2: Run the fixit available in the link below to reset windows update components. How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Step 3: Now, you may try to install those unsuccessful windows updates manually from the Download center link below http://www.microsoft.com/downloads/en/default.asp Your Name TechNet Community Support

Hi, I would suggest you to try the following steps: Step 1: Check Windows Update history for any pending update 1. Click Start button > type in Windows Update In the search box and press enter 2. Click on View Update History on the left pane 3. Check for any pending updates or unsuccessful updates 4. Starting from the most recent dates, find an update for Windows that has failed to install, and then double-click the update to view more information. 5. Updates that have failed to install will display Failed under the Status column. Step 2: Run the fixit available in the link below to reset windows update components. How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Step 3: Now, you may try to install those unsuccessful windows updates manually from the Download center link below http://www.microsoft.com/downloads/en/default.asp Your Name TechNet Community Support

i keep getting the same request for updates (kb2676562, kb2709715, kb2679255) since 5/12 to present, history says updates were sucessfull,everytime i turn off the computer it keeps saying, installing updates 1 of 3, all the same ones (i have windows 7)

Go into windows update and right click on the updates you have already done(if you know for sure you have done them) and click hide update. let me know if this works.