windows update
windows 7 32 bit error code 8024402f everytime I try to use windows update
March 15th, 2011 4:25am
Please proceed like the following:
Run sfc /scannow Run chkdsk /r /f Install the System Update Readiness Tool for Windows 7
If the problem persists, please
reset Windows Update Components.
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March 15th, 2011 5:09am
//
// MessageId: WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS
//
// MessageText:
//
// External cab file processing completed with some errors.
//
#define WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS _HRESULT_TYPEDEF_(0x8024402F L)
Try the suggestions from MrX. If this doesn't fix it, we must look for error messages in the following log files:
Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and
copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log " and the file "C:\Windows\winsxs\poqexec.log" to your document folder
(otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
March 15th, 2011 10:10am
Hi,
This issue can be caused by one of the following factors:
1. The computer was attacked by viruses.
2. Some background programs, such as antivirus programs or firewalls (for example: CA Firewall, McAfee, Zone Alarm, etc.), block access to the Windows
Update site.
3. Incorrect DNS Settings.
Suggestion 1: Remove Trojan or viruses via your antivirus program
---------------------------------------------------
If there is no other antivirus program installed, you may use
Online Scan:
1. Please click "Windows Vista and Windows 7 edition". Please click "Full Service Scan" and
follow the instructions on the screen to scan for viruses on the computer.
2. When the scan is finished, please restart the computer.(you may also use the
Microsoft Security Essentials.)
Now try Windows Update to see if the issue has been resolved. Please let us know if this step has resolved it. If not, please proceed to the next step.
Suggestion 2: Reset DNS Settings
-----------------------------------------
1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".
2. Right-click the network connection and click "Properties".
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
5. Click "OK".
6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
8. Click "OK".
9. Reboot the computer.
Now try Windows Update again to check if the issue has been resolved. If not, please proceed to the next step.
Suggestion 3: Disable firewalls or other Internet browser programs that can affect the Internet connection
After that, please go to check updates in the
Clean Boot.
Additionally, you may contact our Windows Update email support via the following link, which is free of charge:
https://support.microsoft.com/oas/default.aspx?gprid=6527&st=1&wfxredirect=1&sd=gn
Regards,
Sabrina
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March 17th, 2011 4:02am