windows phone - can't get into my microsoft account
After a full restart of the phone, I can't connet to my Microsoft account. I go into setting, email+account, add account then, when i click on the microsoft one, nothing happens. and I also can't connect to the Store. I checked the time/date/ region and everything is ok. This only happens with my phone, the laptop connects perfectly. 
April 23rd, 2015 12:49am

did you upgrade your phone? from Windows 8 to 8.1?

If yes, follow this step

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

if cant work I suggest you reset your phone to isolate phone issue

For more details TS, I suggest contact Windows phone forum

http://www.windowsphone.com/en-us/contact-us

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April 23rd, 2015 2:19am

did you upgrade your phone? from Windows 8 to 8.1?

If yes, follow this step

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

if cant work I suggest you reset your phone to isolate phone issue

For more details TS, I suggest contact Windows phone forum

http://www.windowsphone.com/en-us/contact-us

  • Edited by britishdhez Thursday, April 23, 2015 6:18 AM
April 23rd, 2015 6:18am

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