Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:windows media player virusPrograms you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

Hi, Your question does not contain all the required information needed for us to help you. Please re-write your question, this time make sure you have all the needed information and we'll try to help.“How to ask a question” http://support.microsoft.com/kb/555375If you feel there is a virus infection, then you can do a PC Safety scan by clicking on the link http://onecare.live.com/site/en-us/default.htm and Clicking on the Full Service scan and accept the Agreement.DianaMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.