windows installer has stopped working
this is on a new build freshly installed windows 7 professional 64 bit. everytime i download and save a program and then try to run it, i recieve a message similar to this one for example:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes64Setup.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4bc5a
Fault Module Name: iTunes64Setup.exe
Fault Module Version: 10.1.0.56
Fault Module Timestamp: 4ce4bc5a
Exception Code: c0000005
Exception Offset: 000000000000a2a5
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 55ea
Additional Information 2: 55ea049f43a3697095c6f1001ebb6240
Additional Information 3: 1178
Additional Information 4: 11787134f657f1f6ffca26460f7a1ea1
what is even more frustrating is that if i download the same program from another computer on my network, paste it to my new build i am having this problem with, that program then works just fine... please help me fix this issue
November 20th, 2010 5:13pm
Go into safe mode and run a AV and Spyware test. Alternatively what you could do is try a system restore and if it doesn't help, repair windows 7
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November 20th, 2010 10:21pm