windows has recovered from an unexpected shutdown- BlueScreen..
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1061
Additional information about the problem:
BCCode: d1
BCP1: FFFFFA8104396FF0
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002F93081
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090712-18517-01.dmp
C:\Users\Acer\AppData\Local\Temp\WER-32651-0.sysdata.xml
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PLEASE HELP IT RESTARTS LIKE 20TIMES per day its new laptop paid 500euros for that shit 3months old and already ruining my brains?
Help meh.
Also this laptop is Acer aspire 7739.
September 7th, 2012 5:29pm
I would try the memory modules separately. Have you tried restoring the computer back to factory specs?
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September 7th, 2012 7:24pm
I would try the memory modules separately. Have you tried restoring the computer back to factory specs?
September 7th, 2012 7:29pm
i dont have windows 7 disks and i didnt made backup thing.
I restored but now i cant deinstall nothing...
and its still doing these shutdowns.
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September 8th, 2012 3:21am
i dont have windows 7 disks and i didnt made backup thing.
I restored but now i cant deinstall nothing...
and its still doing these shutdowns.
September 8th, 2012 3:21am
It may help to look at the minidump files from the crashes with a debugger.
Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?
The following link has information on using Windows Live SkyDrive:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop
Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.
Free Windows Admin Tool Kit Click here and download it now
September 8th, 2012 6:41am
It may help to look at the minidump files from the crashes with a debugger.
Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?
The following link has information on using Windows Live SkyDrive:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop
Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.
September 8th, 2012 6:41am
Hi,
Based on the bug check code, the issue seems to be caused by a certain driver. Please update all your drivers including the Chipset driver to the latest and see how it works.
More information:
Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
If issue persists, it is recommended to upload the mini dump files to SkyDrive for further research.
Hope this helps.
Jeremy Wu
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
September 10th, 2012 11:22pm
Hi,
Based on the bug check code, the issue seems to be caused by a certain driver. Please update all your drivers including the Chipset driver to the latest and see how it works.
More information:
Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
If issue persists, it is recommended to upload the mini dump files to SkyDrive for further research.
Hope this helps.
Jeremy Wu
TechNet Community Support
September 10th, 2012 11:22pm