windows fax and scan disconnects prematurely then redials

windows fax and scan disconnects prematurely then redials to SOME but not all of my contacts

SO I have been using the dependable Canon FAX software through my MX860, same MS Contacts address book, same win8.1-64 fickle OS

January 11th, 2014 4:36pm

Hi,

We can try to update the driver for your scan and fax and meanwhile, we can contact the manufacturer to update the firmware of your device.

Also try to repair the Fax and scan components by turn off and turn on in Turn windows features on and off:

If the issue persists, please help to upload the event log here for further research.

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January 14th, 2014 2:58am

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