windows explorer keeps computing items after accessing a mapped network drive
Our organization has decided to upgrade to windows 7 but we are running into a problem with windows explorer green progress bar hanging after accessing a mapped network drive. When you try to go back to computer or access the control panel after going 3 or more folders deep into the mapped drive, windows explorer just keeps searching. When you expand the arrow in the address bar it states that it is computing items and never stops. The only way around this is to right click on libraries and select reset back to defaults and everything is back to normal. We are deploying this image of windows 7 to over a 1000 computers and we cannot have this problem lingering, does anyone have a solution to resolve this issue. This does not happen in Windows XP. We have tried to turn off windows search and remote differential compression and this does work but the problem is that you lose all search capabilities in windows. So windows search needs to be enabled. We also tried to adjust the MTU, change GP settings, and nothing seems to work except to turn windows search off or reset libraries back to default. We also did some research online and there are so many people experiencing the same problem, with no resolution expect they have to go back to Windows XP. That is not an option for us. Please help us we would really greatly appreciate it.
March 18th, 2011 7:57pm

Hi, The issue could be related to searching and indexing feature in Windows 7. I suggest rebuilding the indexing files. Click Start -> Type indexing options in the search box -> Advanced -> Index Settings tab-> Rebuild buttion. For more information, you can refer to: http://windows.microsoft.com/en-us/windows7/Change-advanced-indexing-options If the issue persists, you can perform the following troubleshooting steps. 1. Go to update your network adapter drivers and BIOS from manufacture's site manually. 2. If any router is involved, please update the firmware. 3. Perform a System File Checker. http://support.microsoft.com/kb/929833 Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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March 30th, 2011 6:01pm

Same thing began happening on our office network 2 days ago. Happened with just one user at first, and now we have 4 experiencing the same issue. All are Windows 7, 2 have SP1 installed. Have Rebuilt the index, ran file checker, malware scans, virus scans, updated BIOS, network adapters. Have not updated Group Policy settings in the time that this began happening so I can't imagine that's the issue. Thanks for any help.
April 6th, 2011 11:50am

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