'failure configuring windows updates Undoing changes Please dont turn off' i keep getting this message and cannot get past this screen ive been waiting for hours now and all the solutions i ve seen online all involve being able to get onto the windows desktop.

can anybody help please ?

Hi craigjevans,

We can refer to the following link to have a fix.

"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

https://support.microsoft.com/en-us/kb/949358/en-us

Best regards