very annoying.
system specs:
OS Name Microsoft Windows 8.1 Enterprise
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer MSI
System Model MS-7642
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.8, 12/24/2010
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale
Hardware Abstraction Layer Version = "6.3.9600.17196"
User Name
Time Zone
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.50 GB
Available Physical Memory 4.28 GB
Total Virtual Memory 8.69 GB
Available Virtual Memory 5.81 GB
Page File Space 1.19 GB
Page File C:\pagefile.sys
A hypervisor has been detected. Features required for Hyper-V will not be displayed.
Hi boadiceaa,
Is the machine in a domain environment ?How did you configure the screensaver ?
Usually we can configure it here .
Right click the blank desktop ,choose personalize ,screensaver.
There is a registry key we can configure the timeout of the screensaver .
HKCU\Control Panel\Desktop\ScreenSaveTimeout
If it is a domain environment ,please check whether the screensaver group policy has been configured.
We can run "rsop " to have a check .
We also can try to configure it from the group policy
Screen Saver timeout
https://technet.microsoft.com/en-us/library/cc961876.aspx?f=255&MSPPError=-2147217396
If the issue persists, we can try to login with another account and configure it to have a check .This will help us to narrow down whether this issue is caused by the specific account .
Best regards
- Edited by MeipoXuMicrosoft contingent staff 23 hours 41 minutes ago
Hi boadiceaa,
Is the machine in a domain environment ?How did you configure the screensaver ?
Usually we can configure it here .
Right click the blank desktop ,choose personalize ,screensaver.
There is a registry key we can configure the timeout of the screensaver .
HKCU\Control Panel\Desktop\ScreenSaveTimeout
If it is a domain environment ,please check whether the screensaver group policy has been configured.
We can run "rsop " to have a check .
We also can try to configure it from the group policy
Screen Saver timeout
https://technet.microsoft.com/en-us/library/cc961876.aspx?f=255&MSPPError=-2147217396
If the issue persists, we can try to login with another account and configure it to have a check .This will help us to narrow down whether this issue is caused by the specific account .
Best regards
- Edited by MeipoXuMicrosoft contingent staff Wednesday, April 29, 2015 7:41 AM
Hi boadiceaa,
Is the machine in a domain environment ?How did you configure the screensaver ?
Usually we can configure it here .
Right click the blank desktop ,choose personalize ,screensaver.
There is a registry key we can configure the timeout of the screensaver .
HKCU\Control Panel\Desktop\ScreenSaveTimeout
If it is a domain environment ,please check whether the screensaver group policy has been configured.
We can run "rsop " to have a check .
We also can try to configure it from the group policy
Screen Saver timeout
https://technet.microsoft.com/en-us/library/cc961876.aspx?f=255&MSPPError=-2147217396
If the issue persists, we can try to login with another account and configure it to have a check .This will help us to narrow down whether this issue is caused by the specific account .
Best regards
- Edited by MeipoXuMicrosoft contingent staff Wednesday, April 29, 2015 7:41 AM
Hi boadiceaa,
Is the machine in a domain environment ?How did you configure the screensaver ?
Usually we can configure it here .
Right click the blank desktop ,choose personalize ,screensaver.There is a registry key we can configure the timeout of the screensaver .
HKCU\Control Panel\Desktop\ScreenSaveTimeout
If it is a domain environment ,please check whether the screensaver group policy has been configured.
We can run "rsop " to have a check .
We also can try to configure it from the group policy
Screen Saver timeout
https://technet.microsoft.com/en-us/library/cc961876.aspx?f=255&MSPPError=-2147217396If the issue persists, we can try to login with another account and configure it to have a check .This will help us to narrow down whether this issue is caused by the specific account .
Best regards
im not exactly sure what you mean by domain but its for my home network, just simple SOHO. ive tried using another user account to change it but it doesnt matter what it only goes to 15 mins max time.
youd suggest i look into the registry for starters or?
thanks again for the reply
Hi boadiceaa,
Have you configured the screensaver before or did the screensaver work correctly before ?
I assumed you have tried to configure from the "Personalize " control panel (right click the desktop).
If it is a private machine ,we also can try to configure it both from the registry and the group policy.
Please backup the registry keys before you made modifications to it .
"but it doesnt matter what it only goes to 15 mins max time."
Do you mean the machine will go into screensaver after 15 minutes though we have tried to configure it with different timeout from the "Personalize " control panel (right click the desktop) ?
If that is the issue ,please check the registry values after we changed the timeout from the control panel .
Best r
Hi boadiceaa,
Have you configured the screensaver before or did the screensaver work correctly before ?
I assumed you have tried to configure from the "Personalize " control panel (right click the desktop).
If it is a private machine ,we also can try to configure it both from the registry and the group policy.
Please backup the registry keys before you made modifications to it ."but it doesnt matter what it only goes to 15 mins max time."
Do you mean the machine will go into screensaver after 15 minutes though we have tried to configure it with different timeout from the "Personalize " control panel (right click the desktop) ?
If that is the issue ,please check the registry values after we changed the timeout from the control panel .Best r
Hi boadiceaa,
How did you configure the screensaver timeout?
Have you clicked the "Apply" option after we configured the timeout?
Have you tried the registry keys and the group policy(User Configuration\Administrative Templates\Control Panel\Personalization) methods as I suggested before to have a check?
Please check the registry keys value after we changed the time from the control panel.
Best regards