windows 8.1 can not access apps after using Disk Clean-up

All was working well until I did a Disk Clean-up, now no apps from the Metro Start screen will load I just get a transparent icon holder on the Taskbar. I have tried uninstall the app which was Calendar I was allowed to uninstall but when I tried to re-install I just get error 0x80070005, after check lots of forums and Microsoft technet articles and all seem to point Windows Store being damaged or corrupted, I have run all the fixes but note work, when I run AppsDiagnostic.diagcab I just get [Service Registration is missing or corrupt] [Windows Store cache may be damaged] [Windows Store configuration may be damaged] I have now run out of what to try next. Can anyone help before I lose all my hair.

March 31st, 2015 3:26pm

Press W+R keys to launch Run menu. In the blank space of it type in WSReset.exe

and hit the Enter Key.

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March 31st, 2015 7:44pm

Hi Rick,

First of all, please run  "dism/online/cleanup-image/restorehealth"to check the health of the system files. Then take the following steps to have a check.

1. We can run  wsreset.exe to reset the cache of Windows Store as S.Sengupta suggested to have a check .
 
2. If the issue persists ,try this way to re-register the Windows Store to recover the entry of Windows Store :
Right click on the Start screen , choose Command prompt(Admin)and in-put :
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

3. If the issue persists ,kill Store and Store Broker from task manager . Rename the Cache folder to CacheOld at. C:\Users/(Your User Account)\AppData\Local\Packages\WinStore_xxxxxxxxxxxxxxxxxx\LocaalState.
Rename folder called Cache into CacheOld, Create an empty folder with name Cache. Thats all. If you want to revert changes just delete Cache and Rename  CacheOld into Cache.

" 0x80070005" means access denied .Considering the store app is downloaded from the windows update .Please refer to the following link to gain the permissios of the registry keys to have a check.
Error 0x80070005 in Windows Update when you try to install updates
http://support.microsoft.com/en-us/kb/968003

Please also refer to the following link to check the permissions .

Windows 8.1 Store Apps Wont Open (Or Close Immediately) when logged on as a domain user. Make it stop! (Updated 3/14/2015)

http://blogs.technet.com/b/ouc1too/archive/2014/07/22/windows-8-1-store-apps-won-t-open-or-close-immediately-when-logged-on-as-a-domain-user-make-it-stop.aspx

Best r

April 1st, 2015 2:42am

Thanks for your help MeipoXu, S.Sengupta

Well I tried all the above I still have the same problem. I would do a clean install but it is just too much working reinstalling all my programs and what I may lose in the process.

I have had more problems with Windows 8.1 than any other OS, it reminds me of Windows 95 and 98, maybe I should jump to a Mac but now Im too old to think about now.

Im think of giving Linux a go or do I wait for Windows 10?

Rick

  • Edited by Rick Zippy 10 hours 54 minutes ago error
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April 1st, 2015 4:27pm

Thanks for your help MeipoXu, S.Sengupta

Well I tried all the above I still have the same problem. I would do a clean install but it is just too much working reinstalling all my programs and what I may lose in the process.

I have had more problems with Windows 8.1 than any other OS, it reminds me of Windows 95 and 98, maybe I should jump to a Mac but now Im too old to think about now.

Im think of giving Linux a go or do I wait for Windows 10?

Rick

  • Edited by Rick Zippy Wednesday, April 01, 2015 8:26 PM error
April 1st, 2015 8:25pm

Hi Rick,

"Well I tried all the above I still have the same problem"

Have you tried to run troubleshoot tool again after following my suggestions (running the powershell ,rename the folder,check the permissions)?

"I would do a clean install but it is just too much working reinstalling all my programs and what I may lose in the process."

Doing a clean installation is the last method ,we can try to restore (if the machine worked correctly before )or refresh the machine to have a check .We will keep the files after doing a refresh.

How to  refresh, reset, or restore your PC

http://windows.microsoft.com/en-HK/windows-8/restore-refresh-reset-pc

" do I wait for Windows 10? "

Windows 10 is still in testing .And it is not recommended to install it in primary home or business PC now . But our engineers are working hard to test it and improve it .I hope we will enjoy it in the near future .

Best r

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April 1st, 2015 9:26pm

Thank you! the DISM.exe alone detected and restored the corrupted store file. Solved!

Cheers!

April 23rd, 2015 3:37am

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