What edition of Windows are you using?
Run Windows Update and install all updates and then try open Store and see if it gives you upgrade option.
What version of windows 8 are you running ?
Some editions of Windows 8 dont support updating to Windows 8.1 from the Store. These include the following:
-
Windows 8 Enterprise. Talk to your system admin about updating to Windows 8.1.
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Windows 8 Pro, if installed by an organization or a program that uses Volume Licensing. Talk to your system admin, or the administrator of the program that was used to install Windows 8. If youre the administrator, you can find more info and links to Windows 8.1 ISOs in the Windows 8.1 Enterprise Evaluation.
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Windows 8 Pro, if installed using an MSDN or TechNet ISO, and activated using Multiple Activation Keys. You might be able to download a Windows 8.1 ISO from MSDN or TechNet.
Are you getting this when going true the windows store ?
Is your windows 8.0 fully update to date ?
- Proposed as answer by Deason WuMicrosoft contingent staff, Moderator 2 hours 23 minutes ago
What version of windows 8 are you running ?
Some editions of Windows 8 dont support updating to Windows 8.1 from the Store. These include the following:
-
Windows 8 Enterprise. Talk to your system admin about updating to Windows 8.1.
-
Windows 8 Pro, if installed by an organization or a program that uses Volume Licensing. Talk to your system admin, or the administrator of the program that was used to install Windows 8. If youre the administrator, you can find more info and links to Windows 8.1 ISOs in the Windows 8.1 Enterprise Evaluation.
-
Windows 8 Pro, if installed using an MSDN or TechNet ISO, and activated using Multiple Activation Keys. You might be able to download a Windows 8.1 ISO from MSDN or TechNet.
Are you getting this when going true the windows store ?
Is your windows 8.0 fully update to date ?
- Proposed as answer by Deason WuMicrosoft contingent staff, Moderator Friday, July 31, 2015 5:02 AM