hai, plz mention which version u r using home basic, ultimate... etc.. & also it wud be more helpful if u enclose the error which u see after the system boots up..BSOD(Blue screen error of death) is a error which v will see even once in our life while working with windows.. Plz put the error u see there,, Regards fazil [Please remember to click this as marked as helpful if u find it useful.. This can be beneficial to other community members reading the thread.]

I am running Windows 7 32bit on a Dell studio 1537 laptop that came with Windows 7 installed. The systems shutdown for no apparent reason and goes to blue screen then to log in screen. When I reboot, this is the message I get. Thanks and expecting for an answer

Could you clarify what message you get when its rebooted? Are you able to see any error code when i bluescreens?

hai, plz mention which version u r using home basic, ultimate... etc.. & also it wud be more helpful if u enclose the error which u see after the system boots up..BSOD(Blue screen error of death) is a error which v will see even once in our life while working with windows.. Plz put the error u see there,, Regards fazil [Please remember to click this as marked as helpful if u find it useful.. This can be beneficial to other community members reading the thread.]

Hi, Please collect dump file of BSOD, I will help you to analyze it: Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Upload to SkyDrive. Furthermore, about BSOD problem, you can contact Microsoft Customer Support Service (CSS) for further help. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Please collect dump file of BSOD, I will help you to analyze it: Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Upload to SkyDrive. Furthermore, about BSOD problem, you can contact Microsoft Customer Support Service (CSS) for further help. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.