windows 7 unexpected shut downs
Windows 7 shuts down or starts in safe mode. This has happened quite a number of times, most recently this morning.
Error message on 9-21-10
Problem signature:
Problem Event Name:
BlueScreen
OS Version:
6.1.7600.2.0.0.768.3
Locale ID:
1033
Additional information about the problem:
BCCode:
50
BCP1:
FFFFFA81068181E0
BCP2:
0000000000000000
BCP3:
FFFFF88007597037
BCP4:
0000000000000005
OS Version:
6_1_7600
Service Pack:
0_0
Product:
768_1
Tends to restart in safe mode in the morning (after being shut down all night) at sign-in, sometimes several times in a row.
System Info: Windows 7 Home Premium, Product ID 00359-OEM-8992687-00095, on a Dell Studio 1558, Intel Core i5, 2.4 GHx, 6 GB RAM, 64-bit
Already followed several links in forum on shutdowns; some of the directions cited options in the control panel that do not exist -- at least not in the terms mentioned -- on my computer.
Thank you for any and all help.
September 24th, 2010 7:30am
Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA -
This indicates that invalid system memory has been referenced.
Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps.
André
[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
September 24th, 2010 9:49am
Hi Andre,
Here is the link:
https://cid-83df07fdfa4adb68.office.live.com/self.aspx/.Documents/081310-17222-01.zip
Thank you!
September 27th, 2010 8:41am
the link doesn't work. Put the file into the public SkyDrive folder."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
September 27th, 2010 11:00am
andre,
Here is the link to a new public folder:
http://cid-83df07fdfa4adb68.office.live.com/browse.aspx/MyPublicFolder?nl=1&uc=1
Thanks for your patience. I had not used SkyDrive before today.
September 27th, 2010 2:44pm
You have several crashes (0x7E and 0x50) caused by the usbvideo.sys
Try this hotfix:
"Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/979538/en-us
Click on
View and request hotfix downloads , select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.
After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update.
Install the update and reboot.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
September 27th, 2010 3:25pm
My problem happened when I was opening an e-mail attachment. Here is what it says in the Event Viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xb94c38a8, 0x00000000, 0x82b33887, 0x00000000). A dump was saved in: C:\downloads\MEMORY.DMP. Report Id: 101010-15319-01. My dump file is taking forever to upload for some reason.
I ran the Windows Memory Diagnostic and no problems were found. I already had the hotfix installed because this problem occurred a couple of months ago. Also, is there any way to view the MEMORY.DMP file if it won't upload?I
I just ran Memtest and it said there were no errors, where can I find that dump file associated with Memtest that provides all the detailed information?
October 10th, 2010 9:05am
Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps with the debugger and to to see the cause
of the crash.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
October 10th, 2010 10:03am
http://cid-f595cdf6c01519cc.office.live.com/browse.aspx/.Documents?uc=1
October 10th, 2010 10:25am
Hi Mitch,
you have this:
PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.
MODULE_NAME: Pool_Corruption
FAILURE_BUCKET_ID: 0x50_nt!ExDeferredFreePool+227
check your RAM for errors, please."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
October 10th, 2010 5:01pm
hi i was having a problem BSOD:
Dump File : 040111-17596-01.dmp
Crash Time : 4/1/2011 8:35:08 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8d3f7000
Parameter 2 : 0x00000001
Parameter 3 : 0x924558b2
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\040111-17596-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 255,376
what possible ways can i do to solve this problem???
plz help...
April 4th, 2011 9:05pm