windows 7 ultimate x64 update failed with error code 8024402F
I cannot update my newly installed Windows 7 u x64 (build 7600). The error code is 0824402F. I have searched the error code and tried many advices, but none works for me. Below are the means I've tried:
1. Run the troubleshooter in Control Panel.
2. Disable filrwalls.
3. disable Anti-virus.
4. Sync system time.
5. Turn off Windows update and turn it on 10 minutes later.
When I click on "Check for update", WindowsUpdate.log says:
2010-11-19 22:39:21:880
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AU Triggering AU detection through DetectNow API
2010-11-19 22:39:21:880
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AU Triggering Online detection (interactive)
2010-11-19 22:39:21:881
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AU #############
2010-11-19 22:39:21:881
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AU ## START ## AU: Search for updates
2010-11-19 22:39:21:881
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AU #########
2010-11-19 22:39:21:883
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AU <<## SUBMITTED ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}]
2010-11-19 22:39:21:883
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Agent *************
2010-11-19 22:39:21:883
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Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-11-19 22:39:21:883
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Agent *********
2010-11-19 22:39:21:883
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Agent * Online = Yes; Ignore download priority = No
2010-11-19 22:39:21:883
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Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-11-19 22:39:21:883
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Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2010-11-19 22:39:21:884
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Agent * Search Scope = {Machine}
2010-11-19 22:39:21:887
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Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:21:892
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Misc Microsoft signed: Yes
2010-11-19 22:39:21:992
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Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:21:997
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:22:002
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Agent Downloading new auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2010-11-19 22:39:22:182
556 1930
Misc WARNING: WinHttp: httpRead failed. error 0x80072efe
2010-11-19 22:39:22:184
556 1930
Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe
2010-11-19 22:39:22:365
556 1930
Misc WARNING: WinHttp: httpRead failed. error 0x80072efe
2010-11-19 22:39:22:366
556 1930
Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe
2010-11-19 22:39:22:549
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Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2010-11-19 22:39:22:550
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Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab are not trusted: Error 0x800700de
2010-11-19 22:39:22:550
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Agent WARNING: Failed to download auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d from http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab, hr=0X800700DE
2010-11-19 22:39:22:550
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Agent FATAL: Caller Default Service Recovery failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0X800700DE
2010-11-19 22:39:22:550
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Setup Checking for agent SelfUpdate
2010-11-19 22:39:22:551
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Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385
2010-11-19 22:39:22:553
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Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:22:559
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:22:636
556 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:22:641
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:22:646
556 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-11-19 22:39:22:651
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:26:303
556 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-11-19 22:39:26:309
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:26:312
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Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2010-11-19 22:39:26:312
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Setup SelfUpdate check completed. SelfUpdate is NOT required.
2010-11-19 22:39:26:650
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Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:26:654
556 1930
Misc Microsoft signed: Yes
2010-11-19 22:39:26:723
556 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-11-19 22:39:26:729
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Misc Microsoft signed: Yes
2010-11-19 22:39:26:734
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PT +++++++++++ PT: Synchronizing server updates +++++++++++
2010-11-19 22:39:26:734
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PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2010-11-19 22:39:29:116
556 1930
Misc WARNING: WinHttp: httpRead failed. error 0x80072efe
2010-11-19 22:39:29:116
556 1930
Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe
2010-11-19 22:39:29:222
556 1930
Misc WARNING: WinHttp: httpRead failed. error 0x80072efe
2010-11-19 22:39:29:222
556 1930
Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe
2010-11-19 22:39:29:323
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Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190190
2010-11-19 22:39:29:323
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Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190190
2010-11-19 22:39:29:427
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Misc WARNING: WinHttp: httpRead failed. error 0x80072efe
2010-11-19 22:39:29:428
556 1930
Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe
2010-11-19 22:39:29:428
556 1930
PT WARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/msdownload/update/software/dflt/2009/11/3365647_54ab5263926953da28443e649552edf6fd812c4b.cab with error 0x80072efe
2010-11-19 22:39:29:428
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PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 4, Old Count = 30
2010-11-19 22:39:29:500
556 1930
PT WARNING: Sync of Updates: 0x8024402f
2010-11-19 22:39:29:500
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PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2010-11-19 22:39:29:500
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Agent * WARNING: Failed to synchronize, error = 0x8024402F
2010-11-19 22:39:29:500
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Agent * WARNING: Exit code = 0x8024402F
2010-11-19 22:39:29:500
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Agent *********
2010-11-19 22:39:29:500
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Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-11-19 22:39:29:500
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Agent *************
2010-11-19 22:39:29:500
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Agent WARNING: WU client failed Searching for update with error 0x8024402f
2010-11-19 22:39:29:501
556 17cc
AU >>## RESUMED ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}]
2010-11-19 22:39:29:501
556 17cc
AU # WARNING: Search callback failed, result = 0x8024402F
2010-11-19 22:39:29:501
556 17cc
AU # WARNING: Failed to find updates with error code 8024402F
2010-11-19 22:39:29:501
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AU #########
2010-11-19 22:39:29:501
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AU ## END ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}]
2010-11-19 22:39:29:501
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AU #############
2010-11-19 22:39:29:501
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AU Successfully wrote event for AU health state:0
2010-11-19 22:39:29:501
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AU Successfully wrote event for AU health state:0
November 19th, 2010 9:46am
Could be related to security software/firewall interfering with windows update. I am goint to past some links to a similar thread and a KB article in that thread.
http://support.microsoft.com/kb/836941
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/43ac5305-37e3-46f8-b180-ad0bf1e08091
Your problem may or may not be similar, I am providing this be cause of the similarity of symptoms and error code. Good luck.
Carl
Free Windows Admin Tool Kit Click here and download it now
November 19th, 2010 2:19pm
Could be related to security software/firewall interfering with windows update. I am going to paste some links to a similar thread and a KB article in that thread.
http://support.microsoft.com/kb/836941
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/43ac5305-37e3-46f8-b180-ad0bf1e08091
Your problem may or may not be similar, I am providing this be cause of the similarity of symptoms and error code. Good luck.
Carl
November 19th, 2010 2:23pm
Can you access the Windows update site manually? (update.microsoft.com)
You may have picked up a virus or rootkit. Try running Malwarebytes ( http://www.malwarebytes.org/ ) and TDFKiller (http://support.kaspersky.com/downloads/utils/tdsskiller.zip
)
Jerry
Free Windows Admin Tool Kit Click here and download it now
November 19th, 2010 2:56pm
//
// MessageId: WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS
//
// MessageText:
//
// External cab file processing completed with some errors.
//
#define WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS _HRESULT_TYPEDEF_(0x8024402F L)
I agree with Carl. Which firewall do you use?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
November 19th, 2010 3:26pm
After lots of trials, it turned out to be a DNS issue. After setting the DNS to 4.2.2.1 and adding Microsoft update sites to trusted sites, I was able to update. Thanks for you inputs anyway.
I blogged the detailed steps here: http://www.cnblogs.com/WarrenTang/archive/2010/11/20/1882307.html
Free Windows Admin Tool Kit Click here and download it now
November 19th, 2010 8:32pm
I Have solve it just by chance :" Reset Windows
Update History"
use this page
:
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
thanks to www. Sevenforums.com
I am trying to solve this since 3 week even eith the help of Microsoft assistant who could not give any useful help.
Nabil HosnyNabilHosny
May 27th, 2011 2:37pm