windows 7 ultimate x64 update failed with error code 8024402F
I cannot update my newly installed Windows 7 u x64 (build 7600). The error code is 0824402F. I have searched the error code and tried many advices, but none works for me. Below are the means I've tried: 1. Run the troubleshooter in Control Panel. 2. Disable filrwalls. 3. disable Anti-virus. 4. Sync system time. 5. Turn off Windows update and turn it on 10 minutes later. When I click on "Check for update", WindowsUpdate.log says: 2010-11-19 22:39:21:880 556 1a2c AU Triggering AU detection through DetectNow API 2010-11-19 22:39:21:880 556 1a2c AU Triggering Online detection (interactive) 2010-11-19 22:39:21:881 556 abc AU ############# 2010-11-19 22:39:21:881 556 abc AU ## START ## AU: Search for updates 2010-11-19 22:39:21:881 556 abc AU ######### 2010-11-19 22:39:21:883 556 abc AU <<## SUBMITTED ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}] 2010-11-19 22:39:21:883 556 1930 Agent ************* 2010-11-19 22:39:21:883 556 1930 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-11-19 22:39:21:883 556 1930 Agent ********* 2010-11-19 22:39:21:883 556 1930 Agent * Online = Yes; Ignore download priority = No 2010-11-19 22:39:21:883 556 1930 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-11-19 22:39:21:883 556 1930 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update 2010-11-19 22:39:21:884 556 1930 Agent * Search Scope = {Machine} 2010-11-19 22:39:21:887 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:21:892 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:21:992 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:21:997 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:22:002 556 1930 Agent Downloading new auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab 2010-11-19 22:39:22:182 556 1930 Misc WARNING: WinHttp: httpRead failed. error 0x80072efe 2010-11-19 22:39:22:184 556 1930 Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe 2010-11-19 22:39:22:365 556 1930 Misc WARNING: WinHttp: httpRead failed. error 0x80072efe 2010-11-19 22:39:22:366 556 1930 Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe 2010-11-19 22:39:22:549 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2010-11-19 22:39:22:550 556 1930 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab are not trusted: Error 0x800700de 2010-11-19 22:39:22:550 556 1930 Agent WARNING: Failed to download auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d from http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab, hr=0X800700DE 2010-11-19 22:39:22:550 556 1930 Agent FATAL: Caller Default Service Recovery failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0X800700DE 2010-11-19 22:39:22:550 556 1930 Setup Checking for agent SelfUpdate 2010-11-19 22:39:22:551 556 1930 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385 2010-11-19 22:39:22:553 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:22:559 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:22:636 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:22:641 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:22:646 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-11-19 22:39:22:651 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:26:303 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-11-19 22:39:26:309 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:26:312 556 1930 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident 2010-11-19 22:39:26:312 556 1930 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2010-11-19 22:39:26:650 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:26:654 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:26:723 556 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2010-11-19 22:39:26:729 556 1930 Misc Microsoft signed: Yes 2010-11-19 22:39:26:734 556 1930 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2010-11-19 22:39:26:734 556 1930 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2010-11-19 22:39:29:116 556 1930 Misc WARNING: WinHttp: httpRead failed. error 0x80072efe 2010-11-19 22:39:29:116 556 1930 Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe 2010-11-19 22:39:29:222 556 1930 Misc WARNING: WinHttp: httpRead failed. error 0x80072efe 2010-11-19 22:39:29:222 556 1930 Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe 2010-11-19 22:39:29:323 556 1930 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190190 2010-11-19 22:39:29:323 556 1930 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190190 2010-11-19 22:39:29:427 556 1930 Misc WARNING: WinHttp: httpRead failed. error 0x80072efe 2010-11-19 22:39:29:428 556 1930 Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072efe 2010-11-19 22:39:29:428 556 1930 PT WARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/msdownload/update/software/dflt/2009/11/3365647_54ab5263926953da28443e649552edf6fd812c4b.cab with error 0x80072efe 2010-11-19 22:39:29:428 556 1930 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 4, Old Count = 30 2010-11-19 22:39:29:500 556 1930 PT WARNING: Sync of Updates: 0x8024402f 2010-11-19 22:39:29:500 556 1930 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f 2010-11-19 22:39:29:500 556 1930 Agent * WARNING: Failed to synchronize, error = 0x8024402F 2010-11-19 22:39:29:500 556 1930 Agent * WARNING: Exit code = 0x8024402F 2010-11-19 22:39:29:500 556 1930 Agent ********* 2010-11-19 22:39:29:500 556 1930 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-11-19 22:39:29:500 556 1930 Agent ************* 2010-11-19 22:39:29:500 556 1930 Agent WARNING: WU client failed Searching for update with error 0x8024402f 2010-11-19 22:39:29:501 556 17cc AU >>## RESUMED ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}] 2010-11-19 22:39:29:501 556 17cc AU # WARNING: Search callback failed, result = 0x8024402F 2010-11-19 22:39:29:501 556 17cc AU # WARNING: Failed to find updates with error code 8024402F 2010-11-19 22:39:29:501 556 17cc AU ######### 2010-11-19 22:39:29:501 556 17cc AU ## END ## AU: Search for updates [CallId = {4EF92B00-B6A1-4EA7-90C2-14D114A48E3F}] 2010-11-19 22:39:29:501 556 17cc AU ############# 2010-11-19 22:39:29:501 556 17cc AU Successfully wrote event for AU health state:0 2010-11-19 22:39:29:501 556 17cc AU Successfully wrote event for AU health state:0
November 19th, 2010 9:46am

Could be related to security software/firewall interfering with windows update. I am goint to past some links to a similar thread and a KB article in that thread. http://support.microsoft.com/kb/836941 http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/43ac5305-37e3-46f8-b180-ad0bf1e08091 Your problem may or may not be similar, I am providing this be cause of the similarity of symptoms and error code. Good luck. Carl
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November 19th, 2010 2:19pm

Could be related to security software/firewall interfering with windows update. I am going to paste some links to a similar thread and a KB article in that thread. http://support.microsoft.com/kb/836941 http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/43ac5305-37e3-46f8-b180-ad0bf1e08091 Your problem may or may not be similar, I am providing this be cause of the similarity of symptoms and error code. Good luck. Carl
November 19th, 2010 2:23pm

Can you access the Windows update site manually? (update.microsoft.com) You may have picked up a virus or rootkit. Try running Malwarebytes ( http://www.malwarebytes.org/ ) and TDFKiller (http://support.kaspersky.com/downloads/utils/tdsskiller.zip ) Jerry
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November 19th, 2010 2:56pm

// // MessageId: WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS // // MessageText: // // External cab file processing completed with some errors. // #define WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS _HRESULT_TYPEDEF_(0x8024402F L) I agree with Carl. Which firewall do you use?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
November 19th, 2010 3:26pm

After lots of trials, it turned out to be a DNS issue. After setting the DNS to 4.2.2.1 and adding Microsoft update sites to trusted sites, I was able to update. Thanks for you inputs anyway. I blogged the detailed steps here: http://www.cnblogs.com/WarrenTang/archive/2010/11/20/1882307.html
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November 19th, 2010 8:32pm

I Have solve it just by chance :" Reset Windows Update History" use this page : http://www.sevenforums.com/tutorials/91738-windows-update-reset.html thanks to www. Sevenforums.com I am trying to solve this since 3 week even eith the help of Microsoft assistant who could not give any useful help. Nabil HosnyNabilHosny
May 27th, 2011 2:37pm

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