windows 7 system32 errors
every time i turn on my computer the first message i get is windows\system32\dbgedit.dll error. then when i click on anything on my desktop i get the message as well. what do i have to do to fix this before it gets worse
March 19th, 2011 12:44am
Hi,
That is probably the result of malware so do an extremely thorough check and when the system
is clean see the next message to remove that error.
If you need to check for malware here are my recommendations - these will allow you to do
a thorough check and removal without ending up with a load of spyware programs running
resident which can cause as many issues as the malware and maybe harder to detect as the
cause.
No one program can be relied upon to detect and remove all malware. Added that often easy
to detect malware is often accompanied by a much harder to detect and remove payload. So
its better to be overly thorough now than to pay the high price later. Check with these to an
extreme overkill point and then run the cleanup only when you are very sure the system is clean.
These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run
them in regular Windows when you can.
TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN
it will show any infections in the report after running - if it will not run change the name from
tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not
check with the other methods below.
http://support.kaspersky.com/viruses/solutions?qid=208280684
Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.
(If Rootkits run UnHackMe)
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
Malwarebytes - free
http://www.malwarebytes.org/
Run the Microsoft Malicious Removal Tool
Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.
You should be getting this tool and its updates via Windows Updates - if needed you can
download it here.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)
Microsoft Malicious Removal Tool - 32 bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious Removal Tool - 64 bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en
also install Prevx to be sure it is all gone.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other
security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back
here or use Google to see how to remove.
http://www.prevx.com/ <-- information
http://info.prevx.com/downloadcsi.asp <-- download
PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp
Try the trial version of Hitman Pro :
Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro
--------------------------------------------------------
If needed here are some online free scanners to help
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://onecare.live.com/site/en-us/center/whatsnew.htm
Original version
http://onecare.live.com/site/en-us/default.htm
http://www.kaspersky.com/virusscanner
Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1
--------------------------------------------------------
After removing any malware :
Also do these to cleanup general corruption and repair/replace damaged/missing
system files.
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
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If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/
======================================
If needed AFTER you are sure the machine is clean of all malware.
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
Hope this helps.Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Free Windows Admin Tool Kit Click here and download it now
March 19th, 2011 1:24am
Hi,
Once you are sure you are clean and have run the cleanup listed above :
To remove the error message - Its probably being called for in your startup group.
How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.microsoft.com/kb/929135
How to Change, Add, or Remove Startup Programs in Windows 7
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
Autoruns - Free - See what programs are configured to startup automatically when your
system boots and you login. Autoruns also shows you the full list of Registry and file
locations where applications can configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Hope this helps.Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
March 19th, 2011 1:25am