hi, 2 days before i shutdown my laptop properly and on next day when i turn on my laptop only my desktop without a single icon was displayed and task bar also show few icons but my window was not responding at all, the system got hang... i restart it thrice or rather more times but same issue arise. then i login from safe mood, i make a new account and tried to login from that new account but still same problem the welcome window was dispalyed with bz sign..i waited for an hour but system dint responds :( iv to do my work :( plz somebody help me out.... will be thankfull regards zeeya

Hi, Please use start up repair for test: http://windows.microsoft.com/en-US/windows7/products/features/startup-repair If the issue persists, you can also try to perform a system restore to see the result. Regards, Leo Huang Leo Huang TechNet Community Support

thanx alot Leo Haung for ur reply,,, actualy when i start the windows normally, none of the icons are shown on the desktop, secondly if i select from start up menu, none of the program or application responds and now the system is too slow... do i have to run up startup repair from safe mood? because in normal windows none of the applicAtion is responding!!!! shall be thankfull...zee

Hi, Please refer this article: http://www.ehow.com/how_6859808_do-system-restore-winre.html Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Regards, Leo HuangLeo Huang TechNet Community Support

Hi, Please refer this article: http://www.ehow.com/how_6859808_do-system-restore-winre.html Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Regards, Leo HuangLeo Huang TechNet Community Support