Only windows 7 has this problem and only in my office. Everything else works. I cannot keep it online. it only can access the local subnet and vlan. At times it will allow itself access outside the local vlan and I can get online. But then it stops working. I can ping gateway 192.168.1.254 but that is it. The firewall, on another vlan is 192.168.6.98. It is only reachable intermittantly.dave

Hi Dave, Please take the following suggestions to test: Reset and restart the router. Please check if there is update available on the manufacturer’s website for your router. Reset TCP/IP and DNS ----------------------- 1. Click the “Start” button, click "All programs", and click "Accessories". 2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Please enter the following commands, and press enter after each NETSH INT IP RESET IPCONFIG /FLUSHDNS 4. Restart the computer to check the issue. Suggestion 4: Assign a static gateway ------------------------------------------- 1. Click "Start", input "NCPA.CPL" (without quotation marks) to Search box and press Enter. 2. Right-click the network connection (Local Area Connection) and click "Properties". 3. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". 4. Point "Use the following IP address". According to your router’s settings, fill in the “IP address”, “Subnet mask” and “Default gateway”. 6. Click “OK” Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. :) Regards, Sabrina TechNet Subscriber Support in forum. I f you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.