got on my gateway notebook with windows 7, and the keys are all NOT working!!! they just click...the scroll mouse works & I can put the keyboard on the screen and use the mousepad to move around, but otherwise can't get anything to work. What happened????? All the keys act like they are locked....no shiftlock or anything! Anyone? This is definitely something I know nothing about. Thanks to all of the people who understand these machines! roxanne538

If you can try a system restore.

Hi, Please check if there are any errors in your Device Manager? Try to reinstall the driver or update the driver to the latest for check. Also remember checking if the issue persists under safe mode. Finally, if this issue is related to your hardware issue. The best way should contact the laptop manufacturer for help. Best RegardsYour Name TechNet Community Support

Hi, Please check if there are any errors in your Device Manager? Try to reinstall the driver or update the driver to the latest for check. Also remember checking if the issue persists under safe mode. Finally, if this issue is related to your hardware issue. The best way should contact the laptop manufacturer for help. Best RegardsYour Name TechNet Community Support