i'm not completely computer illiterate but i need some help with this. stop error, from the event viewer: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>2</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2010-10-15T18:06:16.657216100Z" /> <EventRecordID>61363</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Geno-PC</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="BugcheckCode">59</Data> <Data Name="BugcheckParameter1">0xc0000005</Data> <Data Name="BugcheckParameter2">0xfffff8800683c003</Data> <Data Name="BugcheckParameter3">0xfffff88002d06b20</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">false</Data> <Data Name="PowerButtonTimestamp">0</Data> </EventData> </Event>

59 (dez) = 3B (hex) Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. Cause This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code. So, update the graphic card drivers, please. If this doesn't fix it, try those 2 hotfixes: http://support.microsoft.com/kb/2359223 http://support.microsoft.com/kb/980932 If this doesn't fix it, start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps with the debugger and to to see the cause of the crash. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/