windows 7 BSOD, need help w/ dump files
Hi,
I recently built a new PC and I've been getting the blue screen of death. It doesn't happen often, but this is the 3rd time. Can someone look over the dump files and tell me what's wrong? The files can be found at http://dl.dropbox.com/u/65970078/Michelle.zip
Thank you.
June 25th, 2012 9:16pm
Although that site may be OK, it would be better to use SkyDrive:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
That way, the files will be on a site that just about anyone here will be familiar with.
SC Tom
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June 26th, 2012 9:49am
hi Goonz,
I had a look and the crash dump reports point to this driver:
Image path: \SystemRoot\system32\DRIVERS\RzSynapse.sys
Image name: RzSynapse.sys
Which seems to belong to somehting called Razer Synapse Engine (I'm not familiar with this software)
Might be worth checking with the vendor if there's a know issue or updated driver.
hope this helps,
David
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June 26th, 2012 10:41am
Hi,
I could not open the link you provided, please upload you dump file on SkyDrive.
https://skydrive.live.com/
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263Ivan-Liu
TechNet Community Support
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June 26th, 2012 10:43pm
Hi,
I could not open the link you provided, please upload you dump file on SkyDrive.
https://skydrive.live.com/
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263Ivan-Liu
TechNet Community Support
June 26th, 2012 10:43pm