i get the following problem signature: Problem Event Name: StartupRepairOffline Problem Signature o1: 6.1.7600.16385 Problem Signature o2: 6.1.7600.16385 Problem Signature o3: unknown Problem Signature o4: 21200993 Problem Signature o5: AutoFailover Problem Signature o6: 2 Problem Signature o7: CorruptFile OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 I dont not have/ lost my windows 7 disc. I have multiple system restore points, but they attempt to finish and error out. Any ideas on how to fix this without reinstalling? I'm not a computer genius, but i can follow directions well =) Thank you in advance!!!!

Hi, According the issue, I recommend that you may run “sfc /scannow” in Windows RE first, check the result. 1. Click Command Prompt in Windows RE. 2. Type sfc /scannow, press enter. According the log, this problem should be caused by corrupting file. I suggest that you can repair the system file from a Windows 7 DVD(In-Place Upgrade): http://support.microsoft.com/kb/2255099 If you just lost your DVD and have the license yet. I suggest that you may contact our customer service to order a new media Microsoft Customer Service (800) 426-9400 is available Monday through Friday, from 6:30 A.M. to 5:30 P.M. pacific time. Note: Microsoft Customer Service mainly handles issues regarding replacement manuals, disks, drivers and service packs, product IDs, or lost CD-keys, product orders, policies related to copying software on additional computers, licensing, and product registration. Hope that helps Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.