windows 7 . Brother printer sharing
I have a USB connected Brother MFC 7420 to my Win7 x64 box. I can't seem to share the printer. Every time I try, I get an error as in the picture below. It says "Printer settings could not be saved. Operation could not be completed (error 0x000006d9)." Anyone seen this and know of a fix? Changed usb cables, usb ports unistalled printer software and reinstalled sofware and drivers as provided by Brother support team. disabled norton 360 and windows firewall . advanced network sharing set on enable printer n file sharing. both for public and home network users. password protection disabled. all devices and files are set to be shared by 'Everyone'. This is definitely a windows 7 issue. H E L P
April 2nd, 2010 9:02am

Hi, To troubleshoot the issue, I suggest we perform the following steps. Suggestion 1Temporary disable Windows Firewall service ========================= a. Click "Start", type "services.msc" (without quotation marks) in the Search box and press Enter. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. b. Right click the "Windows Firewall" service and choose Properties. c. Click "Startup type" option and click "Disabled". d. Click OK and share the printer again. If the issue persists, please proceed to the following steps. Suggestion 2: Verify Network settings ========================= a. Click “Start” and click “Control Panel”. b. Click “Network and Sharing Center”. c. Select "Change advanced sharing settings" option in the right panel. d. Please turn on "Network discovery" and "File and printer sharing". However, if the error message still occurs, I recommend to reinstall the printer driver and reset the Printer Spooler for a test. For your reference, we can refer to the link below: http://support.microsoft.com/kb/2000007 To setup the shared printer on Windows 7 computer, you may refer the suggestions from the link below: http://technet.microsoft.com/en-us/library/bb727037.aspx Regards, Arthur Li - MSFT
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April 5th, 2010 7:16am

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