window xp home error(28)
I have compaq laptop V2000 when the window getting virus my friend give me the xp home to reoperation my system but after I install and update my computer cannot play game no more. When I put the game in its said (couldn't open .mpq) I am checking the device manager I saw the Mass Storage Controller error, SM Bus Controller error and Video Controller (VGA Compatible) error I cannot do update because in the system didn't has it driver. What can I do to fix its?1 person needs an answerI do too
February 13th, 2010 8:05am

You are missing all the drivers and laptop-specific software for your computer. The best solution would be to start over with a factory restore per the information below. Otherwise you will need to go to HP's website and download/install all the drivers, etc. for your specific model computer. Most laptops and many OEM (HP, Sony, etc.) desktop computers come with a factory restore image on a special partition on the hard drive. The factory restore process is normally invoked by pressing a Function key (like F11) at computer startup. There will be a message as to which Function key to press on the screen when you first start your computer. You can also refer to your computer manual, or the computer mftr.'s website, or contact its tech support to see how to restore your computer to factory condition since each computer mftr. does it differently - sometimes even between models. These machines also usually have a utility with which to create physical recovery discs in case the hard drive needs to be replaced or the factory restore image is somehow damaged. If you did not create the physical recovery discs and/or damaged the recovery image, contact the computer mftr.'s tech support to order a recovery disc set. This is normally very inexpensive, around $20-25.MS-MVP - Elephant Boy Computers - Don't Panic!
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February 13th, 2010 4:30pm

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