window pops up capx20
recent, a windows under the name CAPX20 pops up. i see a person's name and the email address. idk why does it show up. when i try to close it, it says it's not responding. can somebody help me out with this. thanks
March 14th, 2010 4:25pm

Greetings, I would like to know what kind of program toasts the pop-up. Did you know the name or the email address?Can you to upload the screenshot of the pop-up windows to SkyDrive so that we can search it.Here are specified steps for it: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 You can perform Clean Boot as a try:This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps: 1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter. Note: If prompted, please click Continue on the User Account Control (UAC) window.2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK".4. Restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK. Please run the Advisor in Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue. Await your reply!
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March 15th, 2010 1:08pm

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