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win 7 ultimate does not see cd drive

Hi I have a strange issue.
I built a computer for my freinf which had win 7 ultimate on a gigabyte motherboard.
It also included a sony optiaric 726 DVD drive.
At first it installed with no problem. However it now goes through periods where it is not seen by win 7.
If i boot system into bios, the drive is seen.
Ocassionally Win 7 sees the drive and "loads " the drivers, then after a while , it no longer is seen so that I cannot use it.
Any ideas ?

Thank you

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June 6th, 2012 2:36pm
Hi,
The below link may help you to resovle problem:

http://support.microsoft.com/kb/314060


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June 6th, 2012 7:38pm
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right side, click UpperFilters or lowerfilters



5. On the Edit menu, click Delete.
6. When you are prompted to confirm the deletion, click Yes.
7. Exit Registry Editor.
8. Restart the computer.
Or Use the fix tool provided from here
Download link:
http://sdrv.ms/KwhRtT

reboot the pc

Regards Jinish.K.G|HCL Infosystems LTD

There is an amazing pack of free network admin tools. click here to download it






June 7th, 2012 1:34am

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