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Hi........... I am using windows 7 ultimate. but when i use a user, member of administrator group" username or password is incorrect" message is dispalyed. but if i used the same account after logging to administrator account, i am able to login. How can i resolve the issue so that i can login to at first attempt using another user except administartor. Thanx in advance............. Vipin Tyagi (MCSE 2003) Network Admin
June 25th, 2011 3:37am

It sounds like you have not added the user to the local security group "Remote Desktop Users"?
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June 25th, 2011 3:56am

user is the member of "administrator" group. As well the error message says "user name or password is incorrect".Vipin Tyagi (MCSE 2003) Network Admin
June 25th, 2011 4:49am

Hi, When establishing the connection, try the IP Address or FQDN before the username. If you have tired this, enable guest account on your remote computer, disable the security software on both sides to check the result. If the issue persists, create another user account of the administrator group for testing. Also check Event log if there is any error related. Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 28th, 2011 6:13am

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