when exiting the Lync client; the audio bridge call must go on

Hello,

scenario: user dials into the conference bridge audio line integrated with Lync.

user then additionally joins the meeting from the Lync Client on his laptop to see the number of participants.

The meeting is now ready to start so the user will start using the audio bridge line and decides to drop the Lync Client.

When closing out of the Lync client he receives the following prompt:

Do you want to leave the call when you close this window? If you answer No, the window will close, but the call will continue on your audio device.

[Check Box] Always end the call without asking [Yes/No]

The user has [mistakenly] set this option to Always end the call without asking and selected Yes.

Is there anyway to undo this change and revert back to being prompted. Or be able to change it to No in order to keep the bridge line alive, assuming that the user was only trying to see if the required number of participants has been met, and decides to close the window while keeping the bridge line alive.

I have looked through Meeting Options; Tools > Options; and did not see a way to revert this change. I believe this may require a change in the registry, just dont know where to look.

Thanks,

Adrian

March 7th, 2012 3:40am

Hi,Adrian,

I have no concept on which registry value corresponding to this but all of the Communicator settings in the regiostry are under hklm/software/microsoft/communicator and HKCU/Software/microsoft.communicator,you can have a look at them and I will do some further research if I found something I will let you know.

B/R

Sharon 

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March 8th, 2012 4:25pm

I have the same problem. I accidentally checked the box not to show the warning message when exiting a call and now I can't seem to find a way to turn this warning back on. 

I'm using Lync 2010.

Thanks for any help!

Donnie

April 18th, 2014 10:11am

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