Ihave installed officescan 8.0 for windows vista, Imediately after the install the system goes dead slow everything comes to a halt, this happens when i try to access the trend micro client console it takes ages to open For the other two systems it works fine also vista , doIhave to upgrade the service pack kindly help

Hi, Yes, you can install the SP1 before installing Trend Micro OfficeScan 8 and check the result. Debugging and dump analysis is required to troubleshoot this kind of system hand issues. However, please understand that debugging is out of our Forum support boundary. Id like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance, the support professionals there are better qualified to assist you. To obtain the phone numbers for specific technology request please take a look at the web site listed below:http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS Additionally, I find that there is an issue that the computer running Windows Server 2003 and Windows 2000 server may stop responding after installing Trend Micro OfficeScan 8. You could contact Trend Micro to confirm if OfficeScan 8 may cause memory leak on Windows Vista. The computer may stop responding after you install Trend Micro OfficeScan 8 on a computer that is running Microsoft Windows 2000 Server or Windows Server 2003 http://support.microsoft.com/kb/923125