vista home basic always block my new installed softwares/ programs
Hi,can some one guide me how am i going to solve this problem: -1. after finish installed a new program, when start running .exe file. windows appear a error message said ' window has stop running xxx.exe'. what should i do to run my new program?thankslphao7
December 26th, 2007 5:46pm

Hi, Thank you for the post. Before we go further, please collect the following information for further research: 1. Please let me know the program name. 2. Please capture a screenshot of the error message received. Meanwhile, I suggest contacting the program manufacturer to confirm if this program is fully compatible with Windows Vista. For your reference, Ive also included the following KB article for troubleshooting: Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vistahttp://support.microsoft.com/kb/931362/ Hope it helps. Sincerely, Joson Zhou Microsoft Online Community Support
Free Windows Admin Tool Kit Click here and download it now
December 28th, 2007 8:19am

Hi Joson, I have solve this problem by shutting down the window firewall. by the way, can i force open my window aero theme? i found home basic doesn't feature glass effect and transparance bar? thanks lphao7
January 3rd, 2008 1:53pm

Hi lphao7, Thank you for your update and I am glad to hear that the issue has been resolved. Regarding Windows Aero user interface, please understand that Windows Vista Home Basic Edition does not support Windows Aero user theme. Sincerely, Joson Zhou Microsoft Online Community Support
Free Windows Admin Tool Kit Click here and download it now
January 4th, 2008 5:53am

Hi Jason, please help me on this matter again, my windows live messenger has been stopped by my laptop?? it's running few days back, but don't know what's reason now was unable to start. not even the messenger window pop-up. need your guidence and advise. thanks lphao7
January 18th, 2008 5:02pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics