i recently had a huge virus prob i bought norton antivirus 2010 but after i ran the scan with the program it said needed to shut down to finish the clean up now i cannot log into my user account or any of the other accounts i tried restarting in safe mode and got the same results any ideas how to fix this?1 person needs an answerI do too

The best solution at this point is to back up your data and do a clean install of Windows. You can retrieve the data by either pulling the hard drive, putting it into a drive enclosure and attaching it to a working computer or by booting the target system with a Linux live CD like Knoppix and copying the data to an external hard drive. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).MS-MVP - Elephant Boy Computers - Don't Panic!