playing video files on internet crashes/ freezes1 person needs an answerI do too

Hi chettj, 1. Does it happen with all online videos or specific to one website?2. When was the last it was working fine?3. Have you made any recent changes on the computer?4. Do you receive any error message?5. Which web browser are you using to watch online videos? Your question does not contain all the required information needed for us to help you. Please provide us with more relevant information to continue with the troubleshooting accordingly. Hope this helps!Halima S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.