updates won't install (KB2676562) (KB2709715) (KB2679255)
PC was infected, Reformated and reinstalled. All updates ran and installed ok except these last three Security Update for Windows 7 for x64-based Systems (KB2676562) Security Update for Windows 7 for x64-based Systems (KB2709715) Security Update for Windows 7 for x64-based Systems (KB2679255)
June 21st, 2012 11:39am

Hi, Firstly, please let us know the error code when the updates failed to be installed. Meanwhile, please try the following: 1. Manually download the three updates for Microsoft Update Catalog and install them in Clean Boot Mode. 2. Run this Microsoft Fixit and see how it works. Fix the problem with Microsoft Windows Update that is not working If issue persists, please upload your windowsupdate.log to SkyDrive for further research. Use SkyDrive to upload collected files and post screen shot/picture. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Hope this helps. Jeremy Wu TechNet Community Support
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June 22nd, 2012 5:13am

error code FFFFFFFE tried above and no changeWilliam James Hopson
June 27th, 2012 1:13pm

windowsupdate.log file is now on skydrive https://skydrive.live.com/redir?resid=45D20791265B6045!269&authkey=!ALHWTTm0oAUCb0k William James Hopson
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June 28th, 2012 11:16am

Hi, Thanks for the reply. Based on the log, please try the following: 1. Run System Update Readiness tool.by referring to What is the System Update Readiness Tool?. 2. Check if there are errors in CheckSUR.log. If so, please let us know the errors. 3. Run System File Checker tool and see how it works. If issue persists, please upload CBS.log to SkyDrive for further research. Hope this helps. Jeremy Wu TechNet Community Support
June 29th, 2012 5:26am

Hi thanks for the help. Ran SURT, no result noted. Retried updates, still fail. Ran SFCT, no errors found. Uploaded CBS.logWilliam James Hopson
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June 29th, 2012 12:06pm

Hi, I have checked the CBS.log and noticed the error code 0x80070490. Due to System Update Readiness tool and System File Checker tool failed to help. Im afraid that you may need to perform a repair installation or In-place Upgrade. More information: You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates Hope this helps. Jeremy Wu TechNet Community Support
July 3rd, 2012 10:05am

checking back to see it it helped him. I am having the same problem with the same 3 updates.
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July 4th, 2012 10:19pm

The links open something called "Outlook Web App" I don't know what that is. Looks like a mistake. William James Hopson
July 5th, 2012 11:09am

Hi, I have edited and checked the links, please try again. Regards. Jeremy Wu TechNet Community Support
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July 5th, 2012 11:21am

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