unrecognized Lync contact opens when sip address added in the outlook signature block
I have added my sip address into my outlook signature block. Why does an inactive contact conversation opens, if I click on the link in the signature? It looks, like my profile in Lync, with the same picture and name, but the presence cannot be recognized, thus a Lync message cannot be sent.
March 11th, 2015 7:38am

Hi,

Which Lync 2010 command-line parameter did you added in the signature block?

If you want to open the IM conversation windows of you when others clicking the signature, you can use the following command-line parameter:

Sip:xxxx@yourdomain.com

Sips:xxxx@yourdomain.com

Im:<sip:xxx@yourdomain.com>

More details:

https://technet.microsoft.com/en-us/library/gg398376(v=ocs.14).aspx

If you enter the correct command-line, however the issue persists, please try to delete your Lync user profile with the following path and then test the issue again:

HKCU\Software\Microsoft\Communicator\oldsip@domain.com

Best Regards,
Eason Huang

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March 12th, 2015 3:59am

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