unexpected shutdown
my
laptop shutdowns for no reason and goes back to log in screen. When I reboot, this is the message I get.
Problem signature:
Problem Event Name:
BlueScreen
OS Version:
6.1.7601.2.1.0.256.1
Locale ID:
1033
Additional information about the problem:
BCCode:
1000007e
BCP1:
C0000005
BCP2:
82CDECAD
BCP3:
89127B50
BCP4:
89127730
OS Version:
6_1_7601
Service Pack:
1_0
Product:
256_1
Files that help describe the problem:
C:\Windows\Minidump\082411-30108-01.dmp
C:\Users\Touchable LapTop\AppData\Local\Temp\WER-66300-0.sysdata.xml
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August 25th, 2011 6:31am
Zip the minidump files and upload them to your Skydrive public folder and post the link to it here.
Your sign-in to the forum will work for Windows Live.
They can then be reviewed to assist in determining the cause of the problem.
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August 25th, 2011 7:28am
You may boot in Clean Boot Mode.
Perform a clean startup to determine whether background programs are interfering with your game or program
If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files,
rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver
is the root cause.
Another way is enable muni-dump and use Windbg. Please refer:
How to read the small memory dump files that Windows creates for debuggingPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
August 27th, 2011 11:18pm