Bing icon appeared in Games folder; icon is not active - it does nothing when I click click; cannot delete it; it has no context sensitive menu; W7U, current; 4gb mem, nvidia 9500, intel 930,

Hi, Before going any further, I would like to verify what error message appears when you delete the Bing icon? Did you install Bing Toolbar on your PC? Please capture a screenshot of this icon for me: How to capture a screenshot ========================= 1) Press the Print Screen key (PrtScn) on your keyboard. 2) Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3) In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4) The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5) Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click “Desktop” on the left pane and then click "Save". 6) Then Upload to SkyDrive. Also you can login with Safe Mode and delete it again to see if the same error occurs. If the issue still persists, there is a possibility that your computer was attacked by Virus. I suggest scanning system using the anti-virus software in Safe Mode for test. Hope it helps. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Leo, Thank you very much for looking into this. Please review original note: "Bing icon appeared in Games folder; icon is not active - it does nothing when I click click; cannot delete it; it has no context sensitive menu;" No error message appears when icon is deleted - cannot delete icon; No erroer/no context sensitive menu/no properties/no execution - yelow and white bing icon image appeared wmong icons in Games folder Bing toolbar has not been installed. I will virus scan in safe mode. Screen shot has been uploaced to skydrive. Thank you.

Hi Jonomy, Thank you for your update, I forget to inform you that you should give me your URL of skydrive, thus I can see your files in it. And did you have scan your whole PC whether there were virus? Thanks for your cooperation and understanding. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

leo, I'll look into skydrive and provide you access to the file. I have not used the product before and don't believe I have a use for it - instructions are not clear regarding sharing a file without an e-mail address. trend micro virus scan would not start in safemode. Thanks for your assistance.

Hi Jonomy, Please feel free to send the screenshot to my E-mail: v-lihuan@microsoft.com or xiaobai999@hotmail.com Thanks for your cooperation. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.