Hello, I am usng Windows 7 Home Premium and I disabled my Windows Firewall and Antivirus Firewall. But stillI am unable to connect to VPN. I called my company' help desk and they said my request is not reaching their server at all. Any assistance is appreciated!! Thanks

Hi, Did you receive any error message when you connect to VPN? Please follow these steps to setup outgoing VPN connection: 1.First go to Control Panel and open Network and Sharing Center. 2.Click on Set up a new connection or network. 3.Select Connect to a workplace then click on Next. 4.Select Use my internet connection (VPN). 5.Type the IP address or computer name where you wish to connect and your connection name under the Destination name field. 6.Enter a User name and password that has been granted access to the host computer. 7.For getting connected through created VPN connection, you can either right-click on the Network icon in the system tray and select Network and Sharing Center or go to Control Panel and open Network and Sharing Center, and click on Connect to a network. 8.Now connect VPN Connection windows will appears. If the issue persists, pleae check if you are using any proxy, try to disable it. Hope that helps. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.