this device cannot start (code 10)
I have recently purchased a Wireless PCI adapter, made by Netgear, Vista compatible (mentioned on the box) Model Wireless-G PCI Adapater WG311 v3. I have installed this card, and i have this yellow question mark next to it in Device Manager, when i check the properties i can see this error message.This device cannot start. (Code 10)Can anoyone help with this issue?
April 23rd, 2009 3:43pm

Hi, Thank you for your post. As we Know, the error should be related to a device or a driver error. (For more information related to the error codes, please refer to this site: http://support.microsoft.com/kb/125174). Regarding this issue, please try the following to narrow down the issue: 1. Please completely remove the wireless NIC driver and utilities from both Device Manager and Control Panel Programs and Features. Reboot the system and see if the service can be started. Then reinstall or upgrade the driver to see if it works. Note: Please also ensure that the drivers are for Windows Vista. 2. Upgrade the device drivers. Note: It is recommended that totally remove the previous drivers before this. We can upgrade the drivers with the following methods: 1) Update the driver in Device Manger ======================== a)Click Start, right click Computer and choose Properties. b)Click Device Manager. c)Navigate to your wireless NIC. d)Right click on it and choose Update Driver Software. e)If the issue persists, please try to uninstall this device and restart the computer. Vista will detect this device automatically. 2) Please check if there are any updated versions released on Netgears website. For more information, please also refer to the following: Get help with Device Manager errors http://windowshelp.microsoft.com/Windows/en-us/help/8bf5c94f-82e3-4d4e-b176-2aba6b0b0edf1033.mspx Considering the issue is related to hardware, it is recommended that you contact Netgear for technical support. Hope the issue can be resolved soon. Thanks.Nicholas Li - MSFT
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April 24th, 2009 2:53pm

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