When modifying the system registry as previously mentioned, you will need to expand the ProfileList in the left column to show the sub-folders to find any .bak folders. If a .bak folder is there, continue to follow the previously mentioned procedure by Zohaib.
Should there not be a .bak folder, another possible solution is to create a new user profile.
To create a new user profile, you must first create a new user account. When the account is created, a profile is also created.
After you create the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to complete these steps, including the new account you just created.
1. Log on as a user other than the new user you just created or the user that you want to copy files from.
2. Open the My Documents folder by clicking the Start button, and then clicking
Computer. Double-click the hard disk drive that Windows is installed on (it's usually your C: drive), double-click
Users, double-click the folder with the name of your account, and then double-click
My Documents.
3. Click the Tools menu, and then click Folder Options.
If you don't see the Tools
menu, press Alt.
4. Click the View tab, and then click Show hidden files, folders, and drives.
5. Clear the Hide protected operating system files check box, click
Yes to confirm, and then click OK.
6. Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed on, and Old_Username is the name of the profile you want to copy files from.
7. Select all of the files and folders in this folder, except the following files:
- Ntuser.dat
- Ntuser.dat.log
- Ntuser.ini
8. Click the Edit menu, and then click Copy.
If you don't see the Edit menu, press Alt.
9. Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed on, and New_Username is the name of the new user profile you created.
10. Click the Edit menu, and then click Paste.
If you don't see the Edit menu, press Alt.
11. Log off, and then log back on as the new user.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working properly, you can delete the old profile.