a virus pretending to be anti virus program i ran into this once remember trying everything including formating. no phone or address to get refund or call to complain a one way street to take money. trying to format nope this nasty thing would not budge tell i gave up my credit card and just like before it pretended to be micro soft but had no removed it by restoring it to 4 months ago, restoring to earlier time but now its stuck in safe mode. before this happened my dvd players drivers are missing try external dvd same drivers. when i got to sony to download it says i'm not the admin but i was using that profile. if this sony waS not such a chore to remove drive hdd involves remoing keyboard even screen. i just dont want to take on the chrore others laptop are simple. i have seen it with white box models. i'm so sick of every con out there trying to get my few dollars. free fixs that are not free when you start using them sure they find something but no help until you gibe them the card. help please running utimate in duo core 3 gb ram,

can you restore your PC back to where it was normal but with the "fake virus" still there? if so do it after you download this fake virus removal program then run the program http://www.softpedia.com/get/Antivirus/Remove-Fake-Antivirus.shtml goodluckPlease remember to flag a post that helps you as "answer" so that it may help others with same problems.

If you have safe mode with networking, try installing malwarebytes from http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html and run a scan. This should solve any fake AV things. Then we can move on to what ever problem is left.