I have had not success with microphones either headset or stand alone. I have a snowball blue, and it does not record. How can I address this.

Thanks

My microphone doesn't seem to be working:

• Open your computer's audio menu and verify that Blue Microphones Snowball is the selected sound source.
• Confirm that the USB cable is not plugged in upside-down, on the rear of the Snowball. (If the USB cable is upside-down, the red light will come on, but the snowball will not be recognized)
• Try restarting your computer.
• Make sure the Snowball is plugged directly into your computer, and not connected to any hubs.
• Have you tested on another computer? This will help narrow down if the issue lies within the Snowball, or your computer.
• Sometimes operating systems will not recognize the device name, but will label it as a generic USB device. Please confirm that this is not the issue.
• If it is not available, please try, if available, another USB cable. If the mic still is not available, there may be a fault with it.

Ref:https://www.bluemic.com/snowball/

Try running automated troubleshooters. These tools can automatically find and fix problems with sound:

• Open the Sound playback troubleshooter, tap or click Next, and follow the prompts.
• Open the Sound recording troubleshooter, tap or click Next, and follow the prompts.
• Open the Hardware and devices troubleshooter, tap or click Next, and follow the prompts