slow halting internet performance after Windows 7 upgrade
I've just upgraded my computer to Windows 7 and internet performance has become unusable. Connection speed will be ok in bursts but will stall. Downloading large files is only possible by repeatedly pausing and restarting the download process, otherwise the application will download a feww hundred kB or maybe a a MB and then process stalls to zero. Web pages fail to load sometimes without hitting refresh a few times, etc. The computer is unusable for internet tasks. I've installed the latest Realtek RTL8168C driver v 7.006 updated 10/23/2009 from the Realtek web site. I've disabled all firewalls and antivirus software. I've got a second computer (WinXP) connected to the same LAN hub which is performing just fine (and I've been using to download driver updates for the Windows 7 computer), so the internet connection is fine. The computer is a Dell Inspiron 518, is pretty new (less than a year old), and the Windows Compatibility Report produced but the Windows 7 Upgrade Advisor reported no problems with the hardware before upgrading to Windows 7. Win7 version is released Home Premium, new out of the box. Please help, I don't know what else to try. Thanks! Doug
October 24th, 2009 7:26pm

Hi, First, I would like to confirm the following questions: 1. How does the computer connect to Internet, via switch or router? 2. Which application was used when downloading files? At this stage, you can perform the following steps to troubleshoot the issue. 1. Bypass the router or switch and connect to DSL modem directly for a test. (If there is router or switch) 2. Restart the computer in Safe Mode with Networking and then download some files again. 3. Assure to download file without any third party programs. Then perform a Clean Boot and download file in Clean mode. For your reference, please download Windows 7 Upgrade Advisor for a test. The size of the file is 8.3 MB. Thanks, Novak
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October 25th, 2009 4:17am

Thanks Novak!The computer is connected to the internet via CAT5 cable directly to a DSL modem. No router in between.The poor performance is from any application (IE8, Firefox, iTunes, Quicken, ...).I've left my internet connection cabling the same and rebooted in Safe Mode with Networking and the problems go away, internet speed (and consistancy) is fine with any of the above programs.Before installing Win7, I downloaded and ran the Windows 7 Upgrade Advisor and it found no problems (all fine for upgrade). I ran it again just now and it showed the same results, no issues found.Wow - what next?Thanks for your help, Doug
October 25th, 2009 5:22pm

Just in case, I've also just uninstalled Norton Internet Secutiry 2010 (using their uninstaller) and also uninstalled iTunes and all other Apple programs that it installs. I've also uninstalled Audible Download Manager and Google add-ins for IE (the only programs left that were autostarting) and rebooted.No help, same issue exists.Any thoughts?Doug
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October 25th, 2009 6:10pm

Since the issue did not occur in Safe Mode with Networking, we can conclude that the issue can occur by incompatible third party programs. At this stage, please reload IE to default settings and then perform a Clean Boot for a test. If the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue. For your reference, I have enclosed the steps for Clean Boot below: 1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter. Note: If prompted, please click Continue on the User Account Control (UAC) window. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
October 27th, 2009 10:23am

Thanks Novak!Did all above (reloaded IE, disabled all startup processes and non-Microsoft services), rebooted, problem still persists. Rebooted again in Safe Mode with Networking and problem goes away.Anything in Microsoft Services that could be the cause? Or something else?Doug
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October 27th, 2009 7:25pm

More progress -I'veisolated the problem to two Microsoft services. Enabling both Function Discovery Resource Publication and Function Discovery Provider Host at the same time is causing the problem. Disabling either makes it go away. I've disabled both, re-enabled all Microsoft and non-Microsoft services and all is well again. I've restored the startup processes, re-installed all third party software, firewall/antivirus is re-installed, all is well.What is it about:- Function Discovery Resource Publication - Function Discovery Provider Hostthat could be hosing up internet performance for large files?And also, any possible problems that could arise from running my system without these two services?Tks!Doug
October 28th, 2009 3:20am

The "Function Discovery Resource Publication" service publishes this computer and resources attached to this computer so they can be discovered over the network. If this service is stopped, network resources will no longer be published and they will not be discovered by other computers on the network. The "Function Discovery Provider Host" service hosts the Function Discovery (FD) network discovery providers. These FD providers supply network discovery services for the Simple Services Discovery Protocol (SSDP) and Web Services Discovery (WS-D) protocol. Stopping or disabling the FDPHOST service will disable network discovery for these protocols when using FD. When this service is unavailable, network services using FD and relying on these discovery protocols will be unable to find network devices or resources. By default, the "Function Discovery Resource Publication" service is stopped after installing the system. You can disable the service and restart the computer to check the result. If the issue persists, you may also need disable another service if you need not use the Function Discovery function. (The service is seldom used.) Thanks, Novak
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October 28th, 2009 12:02pm

Sorry, but how do you disable either, or both of these? I have recently bought a new windows 7 laptop and my internet is extremely slow Thanks
November 7th, 2009 8:13pm

Hi DougmanMT, I stumbled across your informative posting while experiencing/researching the same problem you had. I disabled both services as well, but am still not back to the speed I used to have. When you said, you re-abled all MS services, did yuo literally mean all of them? Apologies if this question sounds silly, but i also experienced a much slower boot time once I upgraded while my system is not the slowest one (i7 CPU with 6GM Ram), so I disabled some of the unnecessary services. I do use a router though. You also had to uninstall and reinstall all 3rd party software? That sounds like a major drag. Thanks for confirming. My internet is down to a crawl and it just feels &%(*& after upgrading. It is supposed to be better ... Thanks again. Frank
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November 10th, 2009 9:24pm

i too face the same problem... i get problems while updating antivirus software, downloading files for software (updates) are slow
November 11th, 2009 7:42pm

I too see this issue... I have disabled the 2 services listed above but am still getting poor internet performance. I have 3 other PCs on the network 2 running vista and 1 XP and neither are seeing the issues that I am currently. Please advise.ThanksDavid
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November 16th, 2009 8:01am

Also this is a brand new PC... booted for the first time thursday the 12th...
November 16th, 2009 8:02am

Oh man. I went through this same headache after my Windows 7 upgrade! I tried half a dozen different things with no improvement. Finally, I disabled the 802.11n setting on my wireless adapter and Voila! Instant network improvement! I'll have to do some investigating as to why N isn't a happy camper on my setup, but for now, I can function on the network properly. Hopefully that will work for you guys too.
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December 31st, 2009 8:44pm

Doug!Thanx a lot!I disabled both services and the internet speed is back, the PC i bought almost 3 weeks ago is finally is a status of "working" ;-)
January 18th, 2010 10:08pm

I Simply found rolling back my drivers worked Since windows 7 rather helpfully offers driver updates and install as a ongoing i think it may have applied a wrong driver i found i was getting 1MBPS on wireless but 100mbps on wired i then rolled back still geting 100mbps on wired and on wireless 24mbps something tells me it was down to the drivers
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April 8th, 2010 2:34pm

Ok, there might be different reasons of your slow internet speed but it is occurring with windows 7 is one of the most critical factors. Regarding this problem your Internet connection service provider may also be the reason of slowing down. There may be virus and Spyware which may be the cause of slow internet. Since you have checked your all physical sources that may be the cause of slow internet so should re-install your Windows 7. You may also use PC speed Maximizer so that your Windows speed can increase as usual. For this you can get help from given site. I sure it will be really helpful: http://www.speedupwindows7.org
June 4th, 2010 12:49pm

Sorry, but how do I disable either, or both of these? I've just upgraded to windows 7 ultimate from vista ultimate.
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July 27th, 2010 4:53pm

Thanks Dougman I disabled two services n everything just working again Everyone Else if both services r running at same time just uncheck both services in msconfig n restart ur computer I m sure ur problem will b solved as mine
November 15th, 2010 5:12pm

I am having the same problem. I disabled both services listed in this thread and still no progress. I am running Windows 7 64x Ultimate on my NV52 Gateway laptop. Please help i have been at this for about a month and i do not want to go back to Linux.
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November 16th, 2010 9:01am

Hi, You should scan your computer. If your virus and spyware protection are up-to-date, the scan would detect any offenders and remove them from your system. This might be the cause of slow Internet connection. Then try to perform a system restore on your system. This would allow you to undo any harmful changes that you have made to your system that could be causing the slower Internet connection. You have to remove the unwanted files and programs which are not using for long time. Get more information to fix windows 7 slow internet problem : http://supportformicrosoft.iyogi.com/windows-7/windows-7-internet-slow.html Hope this information helps you.
July 28th, 2011 12:54am

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