security center cant started
Hi
I have clicked on unsafe file in the web, unfortunately after that this message appears when iwant to turn on my security center, when I wans to check the services, a message appears that says one or more activex control not running ... same problem with
my Antivirus Bitdefender, it also not work and says one or more activex control ... try to use online scaner and failed running all of them,
Please help what can I do,
Thanks
December 17th, 2010 6:08pm
I think that the best way to proceed is to restore your system state using a restore point that dates before the appearance of your problem.
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December 17th, 2010 6:29pm
Hi,
First, please go to restore the computer to the point which the issue did not occur as Mr X suggested.
Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security
patches while disconnected from the network). For more information on hacking, please see these links:
Help: I Got Hacked. Now What Do I Do?
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
Help: I Got Hacked. Now What Do I Do? Part II
http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx
How A Criminal Might Infiltrate Your Network
http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx
Malicious Software Removal Tool
http://www.microsoft.com/security/malwareremove/default.mspx
The Day After: Your First Reponse To A Security Breach
http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse
You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues,
contact Microsoft Product Support Services.
For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome).
I hope this helps. Thank you for your time and cooperation!
(Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions.
Our goal is to provide 24 hour response to all questions. If this response time does not meet your needs, please contact Customer Service and Support (CSS) for more immediate assistance. For more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.)
Regards,
Sabrina
This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question.
This can be beneficial to other community members reading the thread.
December 20th, 2010 11:44am
Hi,
First, please go to restore the computer to the point which the issue did not occur as Mr X suggested.
Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security
patches while disconnected from the network). For more information on hacking, please see these links:
Help: I Got Hacked. Now What Do I Do?
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
Help: I Got Hacked. Now What Do I Do? Part II
http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx
How A Criminal Might Infiltrate Your Network
http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx
Malicious Software Removal Tool
http://www.microsoft.com/security/malwareremove/default.mspx
The Day After: Your First Reponse To A Security Breach
http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse
You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues,
contact Microsoft Product Support Services.
For information about Security updates, visit the Microsoft
Virus Solution and Security Center
for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit
Support for Microsoft Update
for resources and tools to keep your PC updated with the latest updates.
I hope this helps. Thank you for your time and cooperation!
(Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions.
Our goal is to provide 24 hour response to all questions. If this response time does not meet your needs, please contact Customer Service and Support (CSS) for more immediate assistance. For more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.)
Regards,
Sabrina
This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can
be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
December 20th, 2010 11:44am