samsung NC10 problem.... error c000021a ... HELP
on start up of my samsung nc10 windows begins to load and then goes to n error pge:stop: c000021a fatal errorthen restarts. i've tried all the options on F8 and none of them work, :(as you may know this laptop does not come with disc drive so not sure what to do.HELP please1 person needs an answerI do too
February 12th, 2011 3:15pm

Hi,· Do you remember making any changes to the system? The c000021a error is a memory leak error which can be caused by lots of factors. If get this c000021a fatal system error than you might have done something that made memory leaks at your windows operating system.How to troubleshoot a "STOP 0xC000021A" errorhttp://support.microsoft.com/kb/156669 If you have Recovery console installed on the system then, I would suggest you to do a manual system restore and check. Follow the steps mentioned in the article given below.Description of the Windows XP Recovery Console for advanced usershttp://support.microsoft.com/kb/314058How to recover from a corrupted registry that prevents Windows XP from startinghttp://support.microsoft.com/kb/307545 if you do not have recovery console installed on the system then, unfortunately there is nothing much that we can do. I would suggest you to contact Samsung support for further assistance. Check the link mentioned below.http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=&prd_mdl_cd=&prd_mdl_name=NP-NC10 Thank you and Regards. Thahaseena MMicrosoft Answers Support Engineer.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.
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February 13th, 2011 3:35am

What computer make and model?You have given us a general indication of the nature of the problem but specific error reports make finding a solution so much easier.When a BSOD (Blue Screen of Death) system failure occurs for most users there is insufficient time to note down in full what it says; the exact text is important to anyone trying to diagnose what is wrong. You can gain the time needed when the error next occurs by following the procedure described below.If you haven't done so already disable automatic restart on system failure. This should help by allowing time to write down the Stop Error code and related information properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck the box before Automatically Restart. Do not re-enable automatic restart on system failure after getting this information as this setting is best left to not to allow Automatic Restart.If the system failure occurs during the booting of the computer you need to try a different approach. You can access the Windows Advanced Options Menu on many computers by constantly pressing the F8 (Function) key during Start-Up and selecting the option - Disable automatic restart on system failure. This method is not always easy to use as it can be difficult to depress the F8 at exactly the right time. Try again if it does not work first time. On some computers a different key has to be used. Hope this helps, Gerry Cornell
February 13th, 2011 4:09am

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